All orders are processed 1-2 business days after receiving your order confirmation email. You will receive an email once your order has been shipped.
Shipping charges will be calculated and displayed at checkout. We do not upcharge for shipping. The fees are established directly from the carriers (USPS, FedEx, or UPS).
The delivery time estimate will be displayed at checkout. Delivery time depends on your location.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
For any questions regarding our Shipping Policy, please email info@definecollections.com.
For additional shipping questions, checkout our Shipping Policy help page.
We provide free returns. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. For a full refund to the original form of payment, items must be shipped back within 30 days from the receipt of original order. Original shipping fees are non-refundable.
To start a return and for additional return questions, checkout our Return Policy help page.
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